Terms of sale

Who sells what

The seller is the owner of the Fribbynetwork network, whose details are in the privacy notice.

You buy digital services of the sites of the network: yearly subscriptions and purchases such as a gat.to short address. Each service has its own page on the portal with what it includes and its price.

You can buy wherever you live, except in countries that require foreign sellers to register for their taxes from the very first sale, such as the United Kingdom: the list is on the purchase page.

Prices are the final prices you pay, with no VAT: the seller uses the Italian flat-rate scheme (regime forfettario, Art. 1(54-89) of Law 190/2014), under which VAT is not charged. If one day we had to apply a tax for your country, the price you see will already include it. The only possible addition is the invoice stamp duty (see “Payments and invoices”). The renewal price, if different, is written on the same page.

How to buy

1. Sign in with your account and choose the service.
2. Accept the current version of these terms: we save which version you accepted and when.
3. Choose whether to start at once or after the 14 days for withdrawal (see “When it starts and when it expires”).
4. Enter the country where you live and choose whether you need an invoice: the first time you enter your details, then they stay saved on your personal page.
5. Check the total and pay with Stripe: your card details never reach us.

We send you an email with what you bought, when it starts and when it expires. You also find it on your personal page.

When it starts and when it expires

Subscriptions last one year and follow the calendar: they expire at midnight on the same day of the following year. If that day does not exist (29 February, in years that are not leap years), they expire on 28 February. Renewals stay on the same day.

If you choose to start at once, the service starts as soon as you pay. If you do not, it starts on the fifteenth day after the purchase, when the time for withdrawal is over: expiry and renewals are counted from that day.

For example: on 3 March you buy one year of gat.to PRO. Starting at once, it expires at midnight on 3 March of the following year; without starting at once, it starts on 18 March and expires at midnight on 18 March of the following year.

Right of withdrawal

You have 14 days from the purchase to change your mind, without giving a reason: write to us from support or at info@fribbynetwork.net.

• If the service has not started yet, we refund everything.
• If you asked to start at once, we refund the unused part, by days: for example after 5 days of a yearly subscription we refund the remaining 360 days.

The refund arrives within 14 days by the same means you paid with.

Automatic renewal

When it expires the subscription renews automatically for another year, at the renewal price written on the service page. We send you an email before the renewal.

If the renewal price changes, for example because one day we had to apply VAT, we tell you at least 30 days in advance: if it does not suit you, stop the renewal.

You can stop the renewal whenever you like from your personal page: the subscription stays active until it expires and then ends, with no further charges.

If these terms have changed in the meantime, the renewal stops until you accept the new version: we ask you by email 30 days before expiry. If you do not accept it, the subscription ends when it expires, with no charge.

Discounts

Sometimes we give you a discount: a percentage or an amount in euros, valid for your next purchase or renewal of any Fribbynetwork service. You find it on your personal page, with the date by which to use it (usually 12 months).

Each discount can be used once, cannot be exchanged for money and cannot be transferred to others. If you have more than one, at payment we use the one that saves you the most.

Interruptions and compensation

We do our best to keep the services always working; the status of the services is at up.fribbynetwork.net. If a paid service does not work for a period (for example a gat.to link or the sites of the network for a few days), we may compensate you with extra days on your subscription or with a discount, to you or to everyone affected, with an email explaining it.

The compensation we offer never exceeds what you paid for the service affected. For free services there is no compensation, discount or refund. This does not limit the rights the law gives you.

Changes to the terms

Every version of these terms stays saved with its date. A new version applies to you from your next purchase or renewal, after you have accepted it.

During a period already paid for we can change them only for specific reasons: new laws or decisions of the authorities, higher costs from our suppliers (servers, payments), security reasons or technical changes to the services. In that case we write to you at least 30 days in advance; if the change is to your disadvantage you can cancel and we refund the unused part. Changes in your favour apply at once.

Cancellation, suspension and closure

You can stop the renewal whenever you like: the subscription stays until it expires. Outside the cases of withdrawal and changes to the terms, the period already paid for is not refunded.

If the account is suspended or closed because it was used against the terms of use, subscriptions stop without a refund, subject to your legal rights. If instead we close a service ourselves, we refund the unused part.

If you delete your profile, your subscriptions end with it: stop the renewals before deleting it.

Payments and invoices

Payments go through Stripe. From Stripe we receive only what we need to know that you have paid: amount, date, status, the country of the card, its brand and last 4 digits.

We issue an invoice if you ask for it before paying, with the “I need an invoice” box: after payment it can no longer be requested. For renewals your saved choice applies, which you can change from your personal page until the day before the renewal. If you buy with a VAT number, as a business or professional, you always receive an invoice.

We need first name and surname or company name, tax code or VAT number, address and, for Italian businesses, SDI recipient code or PEC (certified email): you enter them on the portal, not on Stripe.

If the invoice amount exceeds €77.47, Italian law requires a €2 stamp duty: we add it to the total, which you see before paying. The amount after any discount is what counts.

Payments and invoices are kept for 10 years, as the law requires.

Conformity and guarantee

The digital services you buy must be as we describe them on their page. If they are not, you have the rights the Italian Consumer Code gives you for digital content and services: that we fix them or a price reduction or the termination of the contract with a refund.

If something is wrong write to us from support: we try to solve it first.

Law and contacts

Italian law applies and, if you are a consumer, the courts of the place where you live. Nothing in these terms limits the rights the law gives you as a consumer.

For questions, withdrawal or cancellation write to us from support or at info@fribbynetwork.net.